Call Center Representative (Must live in AZ)
Phoenix, AZ Temporary Remote

Job Description

?? Now Hiring: Remote Call Center Representatives - $18/hr (MUST live in Arizona to be considered)
Work from Home | Full-Time | Paid Training Provided

A well-known accredited college is seeking Remote Call Center Representatives to join its Financial Aid support team. If you're tech-savvy, dependable, and eager to help students navigate their educational journey, we want to hear from you!


?? Position Overview

As a Call Center Representative, you'll be the first point of contact for students with questions about financial aid and FAFSA. Your role will involve answering incoming calls, providing clear guidance, and delivering excellent customer service-all from the comfort of your home.


?? Schedule Options

Standard Schedule (Monday-Friday):

  • Monday & Friday: 8:00 AM - 5:00 PM

  • Tuesday-Thursday: 11:00 AM - 8:00 PM

?? Requirements

  • Comfortable working remotely with reliable internet access

  • Proficiency with Zoom and Microsoft Outlook

  • Strong communication and problem-solving skills

  • Customer service experience is a plus

  • Must be organized, punctual, and empathetic


?? Pay & Benefits

  • $18/hour

  • Paid training provided

  • Flexible scheduling options

  • Opportunity to support students and make a meaningful impact

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Reference: JN -062025-397971